Shipping Policy

Thank you for shopping at threadfield. We are committed to processing and delivering your orders in a transparent and timely manner. Please review our detailed shipping policy below.

1. Shipping Destination & Fees

We currently specialize in shipping to the United States market. We are pleased to offer Free Shipping on all orders nationwide. There are no hidden fees or additional handling charges at checkout.

2. Processing Time

All orders are subject to a processing period before shipment:

• Processing Time: 1 - 3 business days (excluding weekends and holidays).
• During this time, we verify your order details, conduct quality checks, and securely pack your items for transit.

3. Shipping & Delivery Estimates

Once your order has been processed and handed over to our shipping carriers, the estimated delivery timeline is as follows:

• Shipping Time: 7 - 14 business days after the processing period.
• Total Estimated Delivery Time: 8 - 17 business days from the date the order is placed.

Please note that these timelines are estimates and transit times may vary depending on local carrier schedules and seasonal demand.

4. Order Tracking

Transparency is important to us. As soon as your package is dispatched, a shipping confirmation email containing your tracking number and a link to the carrier’s portal will be automatically sent to the email address provided at checkout. Please allow 24–48 hours for the tracking information to update on the carrier's network.

5. Shipment Delays & Force Majeure

While we make every effort to ensure your order arrives within the estimated timeframe, unexpected delays may occur due to external factors such as severe weather conditions, customs inspections, transportation disruptions, or high holiday volumes. If your order faces a significant delay, we will proactively notify you via email with updates.

6. Customs, Duties & Import Taxes

For deliveries within the United States, orders are generally fulfilled without additional customs duties. However, please be advised that buyers are solely responsible for any local sales taxes, customs duties, or import fees that may be levied by your local municipal or state authorities upon delivery.

7. Address Corrections & Undeliverable Packages

It is the customer's responsibility to ensure that the shipping address entered at checkout is accurate and complete. If you notice an error in your address, please contact us immediately at support@threadfield.shop within 1–2 hours of placing your order. We cannot change the shipping address once the order has been processed or shipped. threadfield is not responsible for packages that are lost or misdelivered due to incorrect addresses provided by the buyer.